Product Disclaimer & Terms

Please Read Before Backing or Using.

Still With You is a deeply personal product. We want every family to have clear, honest expectations about what it is, what it is not, and what determines the quality of your experience. This disclaimer constitutes a legally binding agreement between you and Still With You. Please read it in full before backing, downloading, installing, or using the product.

In this disclaimer, "Still With You," "we," "us," and "our" mean the individual who develops and sells the Still With You product, doing business as Still With You in the State of Colorado, together with any business entity to which these terms are later assigned. "You" means the person who backs, buys, installs, or uses the product, and anyone you allow to use it.

Last updated: September 26, 2026

If Someone Is in Crisis

Still With You is not an emergency or crisis service. It cannot call for help, contact anyone outside your home, or tell when someone is in danger. If you or anyone in your home is thinking about suicide or self-harm, call or text 988 (Suicide & Crisis Lifeline, United States). In an emergency, call 911.

1. What Still With You Is, and What It Is Not

What it is

Still With You is a memorial technology product: software that runs on your own computer and uses artificial intelligence to generate new sentences, spoken in a synthesized voice, based on recordings, memories, and settings your family provides. Every response is newly generated by a computer at the moment it is spoken. It is a way to remember someone and to hear a likeness of a familiar voice. Apart from recordings and messages you attach yourself, nothing it says is something the person actually said.

What it is not

— It is not the person. It does not contain, continue, or restore anyone's mind, personality, or consciousness. However familiar it sounds, you are always talking to software.
— It is not a way to communicate with someone who has died. We make no spiritual, religious, or supernatural claim. Nothing it says is a message from the person unless they recorded or wrote it themselves.
— It is not therapy, grief counseling, or a medical device. It has not been evaluated or cleared by the U.S. Food and Drug Administration or any other regulator, and it is not intended to diagnose, treat, cure, or prevent any condition, including grief, depression, or anxiety.
— It is not an emergency, safety, or monitoring service. Its parental alerts and self-harm safeguard are limited software features, not supervision or crisis care.
— It is not a reliable source of facts or advice. It can invent details, misremember, and say things the person never said or would never have said.
— It is not a replacement for the person, for grieving, for the people around you, or for professional support.

Our approach to grief technology

We built Still With You to sit alongside grief, not to end it, speed it up, or let anyone avoid it. Grief is different for every person. For some, hearing a familiar voice brings comfort. For others it brings pain or confusion, or makes letting go harder, and the same person can feel both at different times.

We encourage every family to introduce it slowly and on their own terms; to keep a grief counselor or mental health professional involved, especially for children; to watch for signs that it is doing harm, such as withdrawing from people, using it in place of sleep, work, or school, believing the person is actually present, or feeling unable to stop; and to pause or stop using it whenever it stops helping. You can switch it off or delete its data at any time.

2. What You Receive

Still With You is delivered as software with generic default settings and no personal content. The product ships with:

— Zero personal memories. No voice recordings, no family stories, no photos, no videos, no personality data of any kind.
— Default personality settings. Generic warmth, humor, and communication parameters that have not been tailored to any specific person.
— A small set of sample wisdom memories. These are generic placeholder messages included to demonstrate the memory system. They are not personal to anyone.
— No pre-trained voice model. Voice cloning requires you to provide your own audio recordings of the person being preserved.

The product is a framework and set of tools. The personal experience is created entirely by you and your family through the setup and ongoing configuration process described below.

3. Tier-Specific Features

Still With You is sold in four tiers. Each tier includes a specific, fixed set of features. Features available in higher tiers are not available in lower tiers. The following table summarizes key feature differences:

Feature	Seed	Voice	Blueprint	Legacy
Core features (chat, memory, games, facial recognition)	✓	✓	✓	✓
Voice cloning (from your recordings)	✓	✓	✓	✓
Pre-seeded milestone templates (per relationship)	10	20	50	50
Guided voice training (140 web-based sessions)	—	✓	✓	✓
Voice extraction from videos/recordings	—	—	—	✓
USB drive with AI models pre-loaded	—	—	✓	✓

Feature availability is permanently determined by the tier purchased and cannot be changed, upgraded, or unlocked after delivery. Features not included in your tier are not present in the software delivered to you. Tier upgrades are not available after the campaign ends.

4. Your Results Depend Entirely on Your Input

The quality, accuracy, and emotional impact of your Still With You experience is determined by the effort, time, and materials you invest. Specifically:

Voice Cloning Quality

The synthesized voice is only as good as the recordings you provide. Clear, high-quality audio with minimal background noise, recorded in a quiet environment, produces the best results. Recordings with heavy background noise, music, echo, compression artifacts, multiple overlapping speakers, or very short duration will produce lower-quality or potentially unrecognizable voice output. We cannot and do not guarantee any specific level of voice fidelity or recognizability. We include audio preprocessing tools and a quality analyzer, but these tools have limits. If the only available recordings are of poor quality, the resulting voice may not sound like the intended person. There is no minimum quality threshold we can promise.

Memory Content

The system can only recall and reference information that has been entered into it. If you seed the system with 10 memories, it has 10 memories to draw from. If you seed it with 500, it has 500. The richness, accuracy, and depth of conversations are directly proportional to the quantity and quality of memories you provide. A sparsely populated system will produce generic, shallow responses that do not reflect the preserved person's actual personality, knowledge, or manner of speaking.

Personality Configuration

The system's default personality is generic. Adjusting the personality sliders (warmth, humor, sarcasm, playfulness, empathy, formality) and configuring per-person communication styles is essential to making the system feel like a specific individual. Without deliberate personality tuning, the system will not sound like your loved one. It will sound like a generic AI with their voice.

Media and Milestones

Life milestone messages and video attachments must be created or customized by you. Pre-seeded templates provide starting points but require personal editing to be meaningful. If no milestone messages are written or customized, no meaningful milestone messages will be delivered. The emotional power of milestones comes from words and recordings that a real person took the time to create.

Ongoing Engagement

The system learns from conversations over time, but it also benefits from ongoing memory additions, corrections, and refinement. Families who actively engage with the memory editor, correct inaccurate responses, and add new memories will see a continuously improving experience. Families who set it up once and never revisit the configuration will have a static, potentially stale experience.

5. AI Limitations

— This is not a real person. Still With You uses artificial intelligence to simulate conversation. It does not possess consciousness, emotions, understanding, or awareness. It is a software system that generates responses based on statistical patterns and the data you provide. It does not "know" or "feel" anything.
— The AI will sometimes be wrong. It may say things the preserved person would never have said, use phrases that don't match their speech patterns, generate factually incorrect information, contradict previously stated memories, or handle emotional moments inappropriately. No amount of configuration eliminates this possibility entirely. These are inherent and unavoidable limitations of current AI technology.
— Voice cloning is an approximation. The synthesized voice will resemble the person but is not identical. Careful listeners will notice differences in tone, inflection, emotional expression, and naturalness. The technology produces a recognizable likeness at best, not a perfect reproduction. Results vary significantly based on input quality.
— AI technology evolves and may degrade. The underlying open-source AI models may be updated, deprecated, or superseded by their respective communities. While the system operates offline, future software updates may change behavior. We do not guarantee that system behavior will remain consistent across versions or that updates will improve performance.
— Facial and voice recognition have error rates. The system may fail to recognize a family member, misidentify one person as another, or fail to detect faces in certain lighting conditions. Anti-spoofing measures reduce but do not eliminate the possibility of false positives. No biometric system is infallible.

6. Not a Substitute for Professional Support

Still With You is not therapy, counseling, grief support, mental health treatment, medical care, or a medical device, and it is not a substitute for any form of professional care. It is a technology product that generates conversation. It does not diagnose, treat, advise on, or manage any mental health or medical condition. It has not been designed, tested, evaluated, or certified for therapeutic use, and nothing on this website or in the product is a health claim.

Interacting with an AI representation of a deceased loved one may be comforting for some and deeply distressing for others. The emotional impact of using this product is unpredictable and may change over time. We strongly recommend consulting with a licensed mental health professional or grief counselor before and during use, particularly for:

• Individuals in the acute stages of grief
• Children and adolescents of any age
• Individuals with a history of depression, anxiety, PTSD, or other mental health conditions
• Families where members disagree about using the system
• Individuals who may develop unhealthy attachment to or dependence on the system
• Anyone who has had thoughts of suicide or self-harm

To the maximum extent permitted by law, Still With You, its creators, officers, employees, affiliates, and licensors are not responsible for any emotional, psychological, psychiatric, or relational outcome resulting from use of the product, whether direct or indirect, foreseeable or unforeseeable. You decide whether, when, how, and by whom the product is used, and you accept that use is at your own discretion and risk.

Stop using the product and seek professional help if you or anyone in your household experiences worsening grief, depression, anxiety, sleeplessness, withdrawal from others, confusion about whether the person is actually present, or any thoughts of self-harm. In a crisis, call or text 988, or call 911.

7. No Guarantees of Outcome

We do not and cannot guarantee:

— That the system will sound like, behave like, or feel like your loved one
— That the voice clone will be recognizable to family members
— That conversations will be emotionally satisfying, comforting, or therapeutic
— That the system will respond accurately, appropriately, or consistently in all situations
— That the product will meet your specific expectations, needs, or emotional requirements
— That the product will function without bugs, errors, data loss, or interruptions
— Any specific level of voice fidelity, personality accuracy, conversational quality, or emotional impact
— That AI-generated responses will be factually correct, contextually appropriate, or free from bias
— That the product will be suitable for your particular family, emotional, or psychological circumstances
— That updates or new features will improve your experience or maintain backward compatibility

Demonstrations, screenshots, videos, and testimonials shown in marketing materials represent a system that has been extensively configured with hundreds of memories, high-quality voice recordings, and months of personality tuning by the developer's own family. Your results will vary based on the time, effort, and quality of input you provide and may differ substantially from what is shown in any marketing, promotional, or demonstration materials.

8. Software Provided "As Is"

STILL WITH YOU IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

THE ENTIRE RISK AS TO THE QUALITY, PERFORMANCE, AND RESULTS OF THE SOFTWARE REMAINS WITH YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

IN NO EVENT SHALL STILL WITH YOU, ITS CREATORS, OFFICERS, EMPLOYEES, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, EMOTIONAL DISTRESS, PSYCHOLOGICAL HARM, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PRODUCT, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF THE PRODUCT SHALL NOT EXCEED THE AMOUNT YOU PAID FOR YOUR SPECIFIC TIER LICENSE. THIS LIMITATION APPLIES REGARDLESS OF THE NUMBER OF CLAIMS, THE BASIS OF THE CLAIM, OR THE NATURE OF THE DAMAGES SOUGHT.

SOME STATES DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THIS DISCLAIMER EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT. IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT THE LAW PERMITS.

9. Indemnification

You agree to indemnify, defend, and hold harmless Still With You, its creators, officers, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the product; (b) your violation of this disclaimer or any applicable law; (c) any content you enter into the system, including memories, voice recordings, and media; (d) any claim by a third party related to the voice, likeness, or personal information of the person being preserved; (e) any emotional, psychological, or relational harm alleged to result from use of the product by you or any person you permit to use it; or (f) your failure to obtain appropriate consent for use of another person's voice, likeness, or personal data.

10. User Responsibility

By using Still With You, you acknowledge and accept that:

— You are solely responsible for all content entered into the system, including memories, voice recordings, photos, videos, and milestone messages.
— You are responsible for obtaining appropriate consent to use the likeness, voice, and personal information of the person being preserved, in compliance with applicable laws in your jurisdiction, including but not limited to right of publicity, personality rights, and data protection regulations.
— You are responsible for the wellbeing of all individuals who interact with the system, particularly children, elderly persons, and vulnerable individuals.
— You are responsible for your hardware. We do not manufacture, sell, or warranty any hardware. Any hardware purchased based on our recommendations is your responsibility. Hardware failures, compatibility issues, or damage are not covered by our support.
— You are responsible for data backups. While the system stores data locally, hardware failure, theft, fire, water damage, or other events can result in permanent, irrecoverable data loss. We are not responsible for lost data under any circumstances.
— You accept the inherent limitations of AI as described in this disclaimer and agree not to hold Still With You liable for any AI-generated content, whether accurate or inaccurate, appropriate or inappropriate.

11. Use by Children

While Still With You includes features designed for children (age-adaptive communication, parental alerts, and a self-harm safeguard), adult supervision and judgment are essential. The parental alert system may miss concerning content, produce false positives, or fail to detect issues that a present adult would catch. The self-harm safeguard shows a pre-written message from a parent when the system detects a possible mention of self-harm. It does not assess risk, contact emergency services, or notify anyone outside the device, and it will not recognize every way a child may express distress. None of these features is a substitute for parental supervision or professional care.

Parents and guardians are solely responsible for determining whether this product is appropriate for their children, at what age to introduce it, and how to contextualize the experience. We strongly recommend involving a child psychologist or family therapist in decisions about using AI-based memorial technology with children.

To the maximum extent permitted by law, we accept no liability for any psychological, emotional, developmental, or behavioral effects on children resulting from their interaction with the system, whether supervised or unsupervised.

12. For Campaign Backers

Crowdfunding pledges (whether on Kickstarter, Indiegogo, or any other platform) are contributions to a creative project, not purchases of a finished product. While we have a working system and intend to deliver on all described features, backing a crowdfunding campaign carries inherent risk. Delivery timelines, feature scope, and final specifications may change during development. The respective platform's terms of use govern the backer-creator relationship.

Marketing materials, campaign videos, and demonstrations represent the current state of a system that has been configured by its developer over an extended period. They reflect what the product is capable of with significant investment of time and personal content -- not what you will experience out of the box.

Refunds after delivery of digital licenses are not available. Once a software license has been delivered and activated on your hardware, the transaction is considered complete. Dissatisfaction with the quality of AI-generated output, voice cloning results, or conversational experience does not constitute grounds for a refund, as these outcomes depend on user-provided input as described in this disclaimer. This does not limit any refund right that applicable law or the crowdfunding platform's rules require.

13. Ethical Use

Still With You is designed exclusively for preserving the memory of loved ones within a family or close personal relationship. You agree not to use the product to:

• Impersonate any living person without their explicit written consent
• Create deceptive content, deepfakes, or fraudulent communications
• Harass, manipulate, stalk, or deceive any individual
• Violate any applicable law, regulation, or third-party rights
• Commercially exploit, resell, sublicense, or redistribute the software or any output it generates

We reserve the right to revoke software licenses for verified misuse without refund.

14. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal resolution first. Before starting arbitration, you agree to contact us through our contact page and describe your concern, and both of us will try in good faith to resolve it informally for at least 60 days.

Any dispute, claim, or controversy arising out of or relating to this disclaimer, the product, or your use of the product (collectively, "Disputes") shall be resolved through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. There is no judge or jury in arbitration, and court review of an arbitration award is limited.

CLASS ACTION WAIVER: You and Still With You agree that each party may bring Disputes against the other only in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

JURY TRIAL WAIVER: You and Still With You hereby waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury.

Small claims. Either party may instead bring an individual claim in small claims court, if the claim qualifies and remains there.

Your right to opt out. You may opt out of this arbitration agreement by sending us a written notice through our contact page within 30 days after your purchase or pledge, stating your name and that you opt out of arbitration. Opting out does not affect any other part of this disclaimer.

The arbitration shall be conducted in the State of Colorado, United States. The arbitrator's decision shall be final and binding. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

15. Governing Law

This disclaimer and any Disputes arising from your use of Still With You shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. To the extent that arbitration is found inapplicable or unenforceable, any legal action or proceeding shall be brought exclusively in the state or federal courts located in the State of Colorado, and you consent to the personal jurisdiction of such courts. Still With You is offered for sale only to residents of the United States.

16. Force Majeure

Still With You shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic, epidemic, war, terrorism, government actions, embargoes, sanctions, supply chain disruptions, power failures, internet outages, hardware component shortages, changes in third-party AI model availability or licensing, or any other event beyond our reasonable control. In the event of a force majeure, delivery timelines shall be extended by the duration of the delay.

17. Severability and Entire Agreement

If any provision of this disclaimer is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

This disclaimer, together with the crowdfunding campaign page and reward tier descriptions, constitutes the entire agreement between you and Still With You regarding the subject matter hereof. It supersedes all prior or contemporaneous oral or written communications, proposals, and representations with respect to the product. No modification of this disclaimer is binding unless it is posted on this page or agreed in writing by Still With You.

We may assign this agreement, including all of our rights under it, to a business entity we form or to any successor to the Still With You product, without your consent. You may not assign it without our written consent.

This disclaimer may be provided in more than one language. If the versions differ, the English version controls.

18. Acknowledgment

By backing this project on any crowdfunding platform, downloading, installing, or using Still With You in any capacity, you acknowledge that you have read and understood this disclaimer in its entirety and agree to be bound by its terms.

You understand and agree that:

• The product is delivered with generic settings and no personal content
• Features are determined by and limited to the tier you purchased
• The quality of your experience depends entirely on what you provide
• No specific outcome, level of satisfaction, or emotional benefit is guaranteed
• The product is not therapy, counseling, or a substitute for professional care
• You accept the binding arbitration and class action waiver provisions
• You accept all risks associated with use of AI-based memorial technology
• The product is an AI likeness, not the person, and not a way to communicate with someone who has died
• The product is not an emergency or crisis service, and in a crisis you will call 988 or 911

If you do not agree to these terms, do not back, download, install, or use Still With You.

Questions

If you have questions about this disclaimer, please contact us before backing or purchasing:

Still With You

Reach us via our contact page

This disclaimer may be updated from time to time. The most current version will always be available at this page. Material changes will be communicated via email or campaign update. Continued use of the product after changes constitutes acceptance of the revised terms.